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Frequently asked questions about our Baby Carrier
Why should I buy an AngelPack baby carrier? TOP
What type of baby sling or baby carrier is the AngelPack LX? TOP The AngelPack LX is a Soft Structured Baby Carrier (SSC).
This baby carrier was inspired by the Chinese mei tai carrier.
It weighs less than 1 lb and can be easily folded and placed in a drawer.
Our unique design allows for better support and weight distribution, without the extra bulk and weight of a framed baby backpack. The padded waist and straps help distribute the child's weight across your hips and shoulders.
Our ergonomic baby carrier design makes carrying your child easier and more comfortable than other baby carriers and it is easy to use. What are the differnt sizes? TOP What size children can I carry with an AngelPack baby carrier? TOP What is the return policy? TOP If you made your purchase through this website only and are not completely satisfied with your AngelPack product, you may return it for a refund of your purchase price minus the shipping cost.
The baby carrier must be returned within 30 days of the delivery date and in a new, unused and unwashed condition. It also must include the packaging, hangtag still attached, the wearing instructions, and a copy of the receipt or packing slip. We will not give a refund on any carrier that has been washed, worn, dirty, smelly, or in a used condition.
All refunds will be deposited into the PayPal account or credit card that was used for the purchase.
Please contact us for a return authorization number before mailing your item. What is the warranty? TOP This baby carrier is warranted against defective materials or workmanship for one (1) year from the date of original purchase.
Proof of purchase is required. Only products sold by Chi-Chi Mio Designs and authorized retailers are covered under this warranty.
The exclusive remedy for this warranty is that Chi-Chi Mio will, at its option, provide repair or replacement components for this product.
Chi-Chi Mio reserves the right to discontinue or change fabrics, parts, models or products, or to make substitutions.
To make a claim under this warranty, contact Chi-Chi Mio Designs.
Please complete the enclosed registration form or online form within thirty (30) days of purchase.
This warranty does not include damages which arise from negligence, misuse or use not in accordance with the product instruction.
The use of non-Chi-Chi Mio covers, inserts, toys, or accessories is not approved by Chi-Chi Mio Designs. Their use could cause this carrier to fail. Their use automatically voids the Chi-Chi Mio Designs warranty. Washing instructions TOP Do you ship International orders? TOP Yes, we ship all over the globe. We use the United Parcel Service (UPS) and sometimes the Unites States Parcel Service (USPS).
The cost for one carrier is approximately
$12 Canada
$15 all other countries
For orders of more than one (1) carrier, email us for the shipping cost. Do I need to tie it on? TOP No, you don't have to tie any knots at all. Our baby carrier employs easy to clip and adjust buckles. You just put it on and go! Does it meet all standards, including European standards? TOP Yes, the AngelPack baby carrier has been tested for the requirements of a soft structured baby carrier and passed.
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© Chi-Chi Mio Designs, LLC 2011 all rights reserved |
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